Journey with us

Seolo Africa will take you on an African adventure you won’t soon forget

Chundu Island
Rhino Post Safari Lodge
Rhino Walking Safaris
Masuwe Lodge
 

FAQ’s

Answers to frequently asked questions

Travel recommendations

Should I take Malaria tablets when travelling to southern Africa?

The Kruger National Park – Rhino Post Safari Lodge – is situated in a malaria area and we recommend guests err on the side of caution.

One of the best ways to avoid contracting malaria is not to be bitten, so use the insect repellents provided by the lodges, generously and often. Long sleeves and light colours are recommended for evening wear.

Please take the anti-malarial prophylactics recommended by your doctor.

What documents do you need for children when travelling in or out of South Africa?

Travelling with Children to or from South Africa? Please refer to the link below.

More about travel requirements

Kruger Park & surrounds

What is a private concession?

A private concession is an area within a national park which has been put out to tender to be developed and managed by a private enterprise for a specified period.

Rhino Post Safari Lodge and Plains Camp in the Kruger National Park are private concessions that operate within National Parks and pay a concession fee, which provides much-needed income for conservation.

Why do we have to pay Conservation Fees?

The national parks charge daily conservation fees to all people entering and staying in a national park – whether they are staying in a private concession or the national park’s accommodation. These fees go toward conservation and anti-poaching costs which are not covered by the accommodation rates.

What is the difference between your Kruger National Park lodges?

Our company name is Rhino Walking Safaris (Pty) Ltd – so named because of our vision of providing specialist walking safaris and authentic wilderness experiences, over and above the traditional game drive safari.

Rhino Post Safari Lodge provides game drive safaris. Plains Camp and the Sleep-Out decks (branded as Rhino Walking Safaris) focus on walking trails. Many of our guests opt to enjoy all three experiences – game drives, walking safaris and the sleep-outs.

Staying at our lodge

Is the tap water safe to drink?

The tap water is filtered, treated and safe to drink at Rhino Post Safari Lodge.

Chilled water is freely available from the bar at all of our lodges, and you will be given glass bottles which the bar staff will be happy to refill for you at any time for the duration of your stay. These bottles will be sterilised and re-used on your departure. We do not encourage the use of plastic and have moved to glass in the interests of conservation. Thermo water bottles which keep water chilled for up to 12 hours are also available for purchase at the lodge and can be refilled at the bar. We keep a small number of sealed plastic bottles of water for guests to purchase if they do not want to make use of the filtered water, but please note that we do charge for this – think of it as a conservation levy!

Is tipping expected and how much should I give?

We are frequently asked to recommend a gratuity policy.
While our staff very gratefully receives gratuities for exceptional service, they are at your sole discretion. We do not wish to make a recommendation, because we feel that this places pressure on the guest to pay a specific gratuity; however, if it is of help to you, the average tips received are between R200 and R350 per room per night for the guides and the same again for the general staff.

If you do wish to pay a gratuity, you may do so at the reception on checkout. This can be left in cash or on credit card. Gratuities for the guides are usually given directly to the guide, and for the general staff to the manager at check out.

General staff gratuities are divided equally amongst all personnel other than the guides.

Do I need to bring my own adaptors?

Fixed international adaptors are available in all of the rooms. If you are at the beginning of your holiday in South Africa and may have further need of an adaptor after you leave us, you are welcome to purchase one from the curio shop.

Can I go for a drive in my own car during the day?

From Rhino Post Safari Lodge, yes. You are welcome to drive on any of the tourist roads within the park between the normal gate opening and closing times. Please inform one of the staff if you intend going for a drive and do not plan to be back in time for the evening game drive. For your safety, and to keep the impact on the concession to a minimum, private vehicles may not travel on the concession other than the access road to Rhino Post Safari Lodge.

It is for this reason too that guests of Plains Camp are collected from Rhino Post Safari Lodge and may not take their private vehicles through to the trails camp. We ask that guests at Plains Camp respect this and understand that day trips in and out of Plains Camp would be damaging to the roads, and should only be requested in case of emergency.

Can we walk at all of your lodges?

Rhino Post Safari Lodge offers safaris by open game drive vehicle – no walks.

Age restrictions & Policies

What age restrictions apply at your lodges?

There is no age restriction on accommodation, but regrettably, children under the age of six are not allowed on the game drives unless a private vehicle is booked. This is in the best interests of the child as animals react with curiosity toward small children, especially if they should cry out. This means that at a potentially dangerous sighting, the vehicle is forced to leave the sighting for the safety of the child.

Are baby-sitting services offered?

Babysitters are available on request. Bookings must be made with management 18 hours in advance.

A morning babysitter will take care of your child/ren from 06h00 when the morning drive departs, until 13h30. An evening babysitter will be available from 14h30 until 22h00. A babysitting fee will be charged to your bill – please confirm this fee when arranging your babysitter. Fees are charged per shift, and per babysitter – not per child.

Why can’t I do a walking safari at Rhino Post Safari Lodge? My travel agent did not mention all the safaris are done in vehicles.

Yes, there is a big difference between Rhino Post Safari Lodge and Rhino Walking Safaris (Plains Camp)

Rhino Post Safari Lodge

Offers 2 safari game drives per day, early morning and late evening. This is our predominant activity and is always a huge success with our guests. A private game drive must be booked when participating with children under the age of 6.

If you elect to participate in the Sleep-Out activity, you will be transferred there by vehicle from Rhino Post Safari Lodge.
Rhino Walking Safaris

At Plains Camp @ Rhino Walking Safaris our primary offering is guide-led walking safaris through the Kruger National Park. Typically 3 hours per walk, this activity is for healthy, able-bodied persons over the age of 12 years.

If you elect to participate in the Sleep-Out activity, you will walk there on foot from Plains Camp.

DO YOUR SAFARI VEHICLES DRIVE OFF-ROAD?

At Rhino Post Safari Lodge, we pride ourselves on our commitment to the environment and wildlife we are privileged to see. That means we are committed to maintaining our ‘No off-road Policy’.

We are proud of the fact that we do not drive off-road. One reason is that we are contractually obliged by SANParks to do as little damage as possible to the area, and to remain on demarcated roads. The other is that ethically we do not believe in excessive off-road driving. It is damaging to the environment, flora and fauna, and creates pressures on animals which cannot escape a vehicle that is intent on following them. We are happy to see the animals interacting in their natural environment without these pressures, and are very pleased to note that there is a move by conservation conscious travelers towards responsible and sustainable eco-tourism.

What to pack for your trip

Summer (Sep – Mar)

  • Comfortable casual, cool clothing
  • Lightweight waterproof jacket
  • Swimwear
  • Hats
  • Sandals/slops

Winter (Apr – Aug)

  • Warm sleepwear
  • Warm layers for game drives

The guides will have warm fleeces and waterproof ponchos available for the evening safaris/drives

Year-round

  • Hats
  • Scarves
  • Warm jacket/windbreaker
  • Long cotton pants
  • Cotton socks
  • Comfortable walking shoes
  • Avoid white clothing where possible as this is particularly visible in the bush, neutral colours are best. Patterned clothing is not an issue.

Should you be going to both Rhino Post and Rhino Walking Safaris, then for a walking safari you would require in addition to the above:

  • Long trousers. On walking trails, we advise that you wear these to limit the number of ticks that you might pick up and to protect your legs from grass scratches.

Other/general

  • Sunscreen
  • Binoculars
  • Cameras (and battery chargers)
  • Spare batteries
  • Lip balm
  • Contact lens solution
  • Spare glasses
  • Sunglasses
  • Reference books
  • Hair ties (for those with long hair)
What is included/excluded in the advertised rate?

Included in our rate

  • Accommodation
  • Early morning tea/coffee and a light snack before the morning drive
  • Morning game drive* including coffee, snack, juice and bottled water
  • Brunch on return from the morning activity at approximately 10h00
  • High Tea at 15h30 – substantial sweet and savoury dishes, plus tea, coffee, water or juice
  • Evening game drive* including complimentary sundowner drink of your choice
  • Bar snacks
  • Dinner served at approximately 20h30
  • Coffee and Tea after dinner
  • Transfers between Rhino Post Safari Lodge and Plains Camp at scheduled times
  • Value-added Tax (VAT) @ 15%
  • TOMAS Tourism Levy

*Games drives are only for children 6 years and older.

Excluded from our rate

  • Any additional, early or late transfers
  • Telephone calls
  • Drinks from the bar, mini bar or wine cellar – other than those specified for drives
  • Laundry (This is sent offsite and is a 24-hour service)
  • Purchases from the curio shop
  • In-room massage therapies (24-hour notice required)
  • Baby-sitting fees
  • Conservation/park fees payable to Kruger National Park
  • Optional gratuities
  • Items of a personal nature

CAN’T I JUST POP OVER TO PLAINS CAMP FOR A SAFARI WALK?

Unfortunately not. Although Rhino Post Safari Lodge and Plains Camp are situated on the same concession in the Kruger Park, the legal requirements are that no more than eight trailists may walk with two guides carrying two rifles. As Plains Camp sleeps eight people, it makes it impossible for Rhino Post Safari Lodge guests to join them.

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